Bajjiwala takes your privacy seriously. This page explains in plain English how your personal data is collected, where it is stored, how it is protected, and whether it is ever shared with anyone.
Bajjiwala protects your privacy based on six core principles
Your name, mobile number, address, and all payment details are stored on our servers in encrypted form — no staff member can read them directly.
Bajjiwala never sells your personal information to advertising agencies or any third parties. There are no exceptions to this commitment.
Only authorised staff may access your data — and only when there is a legitimate reason to do so. Every access is logged.
Your password is never stored in plain text — it is kept as a hash. This means no one at bajjiwala can ever see your actual password.
You may request to close your account and have your personal data deleted at any time. Data beyond what is required by law will be removed within 30 days.
In the event of a data security incident, bajjiwala will notify affected members within 72 hours and take steps to address the issue.
Bajjiwala believes your data belongs to you. That principle guided how we built this platform. When transacting money online, it's natural to wonder — where is my name, address, or phone number going? Could someone misuse it? This page is here to answer those questions directly.
Each section below explains things in detail. If anything is unclear, reach out to support — you'll get a response in Bengali.
Bajjiwala needs to collect certain information to operate the platform and serve you well. This data falls into three categories.
1.2 Automatically collected information: When you use the bajjiwala site or app, certain technical information is recorded automatically. This includes your IP address, browser or app version, device type, and a log of which pages you visited and for how long.
1.3 Transaction Information: Deposit and withdrawal amounts, dates, and methods are all recorded. Bet history, win/loss records, and bonus usage details are also stored.
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Name, Mobile, Email | Account Management & Communication | Account Closure + 3 Years |
| Date of Birth & NID | Age Verification & Identity Confirmation | As Required by Law |
| Payment Number | Deposit & Withdrawal Processing | Account Closure + 5 Years |
| Transaction History | Financial Records & Audits | Minimum 7 years |
| Logs & Device Information | Security & Fraud Prevention | 90 Days |
Bajjiwala uses your information only for specified purposes. Any use beyond these constitutes a violation of our policy.
2.1 Platform Operations: Your data is used to create your account, confirm logins, and deliver a personalized experience — such as sending you notifications before matches in your favorite sport.
2.2 Payment Processing: Necessary information is shared with payment gateways to process deposits and withdrawals. All such sharing is secure and encrypted.
2.4 Communication & Support: Your mobile number and email address are used for important notifications, account-related updates, and customer support.
2.5 Legal Compliance: If a legal authority requests information through a valid legal notice, bajjiwala is obligated to comply. In such cases, only the minimum necessary information is provided.
2.6 Service Improvement: Anonymized statistics are used to understand which platform features are used most — your identity is never part of this data.
Bajjiwala applies industry-standard security practices to manage its servers and databases. The security layers are each explained below.
3.1 How long data is retained depends on its type and applicable legal requirements. Most personal information is deleted within 30 days of account closure. However, transaction records must be kept for an extended period in accordance with financial regulations.
Bajjiwala never sells your data. However, running the platform requires sharing limited information with a few trusted technology partners.
4.2 Legal Authorities: Data may need to be provided in response to a valid court order or government authority request. In such cases, only the minimum necessary information is shared, and you will be notified in advance where possible.
4.3 Technology Service Providers: We work with certain technology companies for server hosting and cybersecurity services. They operate under contract with bajjiwala and are not permitted to use your data independently.
4.4 What We Never Do:
Bajjiwala's website and app use cookies and similar technologies to improve your experience — not to track you.
5.1 Essential Cookies: These cookies are essential for keeping you logged in, saving your betting slip or cart, and ensuring core site functionality. Disabling them will prevent the site from working properly.
5.2 Functional Cookies: To remember your preferences such as language, theme, or favorite games — so you don't have to set them up again every time you return.
5.4 Rejecting Cookies: You can disable or delete cookies through your browser settings. Note that turning off essential cookies may cause some features to stop working.
5.5 No Third-Party Trackers: Bajjiwala does not use any third-party ad trackers or social media pixels on its site, so there is no way for outside parties to track your browsing activity.
You have control over your own data. Bajjiwala upholds the following rights.
To make any of the following requests regarding your personal data, please email our support team: support@bajjiwala.click
Bajjiwala strictly does not serve anyone under 18 or collect their personal information.
7.1 Date of birth is verified at registration. If the information provided indicates the user is under 18, registration will not be completed.
7.3 If a parent or guardian has concerns, please contact support — action will be taken within 48 hours.
8.1 Bajjiwala may update this Privacy Policy when needed. For significant changes, you will be notified in advance via your registered email or an in-app notification.
8.2 Continued use of the platform after any policy update will be considered acceptance of the revised policy.
8.3 The latest version of this policy is always available at bajjiwala.click/privacy-policy. Check the "Last Updated" date at the top of the page to see when changes were made.
8.4 Contact: For any privacy-related questions or concerns, email us at support@bajjiwala.click — in your language, at your convenience.
Bajjiwala is committed to upholding these rights
These pages are also useful alongside the Privacy Policy